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Convenient Services

Have Questions? Need Help? Call 800.288.6423.

Mobile Pay

You can add your UECU Visa Power Card™ and Advantages Visa Debit Card™ to your favorite mobile wallet. Use your mobile device to make payments in apps, on the web, and in store. To get started, simply download the App for Apple Pay™, Google Pay, or Samsung Pay, and follow the directions for set up.

Advantages Bill Pay™

Advantages Bill Pay™ is an electronic bill payment application that is tied to your UECU checking account and allows you to access, view, and pay your monthly bills from UECU’s website or mobile app. Receiving and paying your bills takes significantly less time than traditional bill payment methods and is extremely easy. Enroll Online Today! It’s FREE! Simply log onto Advantages Online™ and click on Advantages Bill Pay™ to follow the easy step by step instructions. After you sign up online, you can also access Advantages Bill Pay™ through the UECU Mobile Banking App; simply log into the app and select the Bill Pay menu option.

Accessing Your Funds

Check Deposits: You can make check deposits with the UECU Mobile Banking App, online by logging into your account with Advantages Online™, or mailing the check to UECU at P.O. Box 14864, Reading, PA 19612-4864. If you live near UECU’s headquarters in Wyomissing, PA, you can also make deposits at the branch. If you have a UECU Checking Account, the Advantages Visa® Debit Card™ gives you the capability to make check deposits at participating ATMs. For your convenience, you can also set up direct deposit, payroll or pension deduction. To get started, contact a UECU Member Service Representative at 800.288.6423.

Check Withdrawals: You can request a UECU Withdrawal Check by contacting a Member Service Representative at 800.288.6423 or by logging into your account with Advantages Online™. Withdrawal checks can be cashed at any M&T Bank branch.

Cash Deposits: If you have a UECU Checking Account, the Advantages Visa® Debit Card™ gives you the capability to make cash deposits at participating ATMs. You can also make cash deposits at UECU’s headquarters in Wyomissing, PA.

Cash Withdrawals: With a UECU checking account and an Advantages Visa Debit Card™, you can withdraw cash from any ATM across the nation. Members receive up to $8 a month in ATM surcharge rebates. If you live near UECU’s headquarters in Wyomissing, PA, you can also withdraw cash at the branch.

ATM Deposits: Checks may be deposited at select ATMs that accept check deposits (some accept deposits of cash, as well). You can check the ATM locator to find participating ATMs near you. After depositing a check at an ATM, you will have immediate access to $200.00 of your check funds. There is a required hold of five business days placed on checks deposited through an ATM, after which you will receive full access to any additional funds in the check. You may have immediate availability up to $1,500 from e-Posit ™ if you make a deposit to an eligible Checking or Money Market Savings Account. Open the Mobile and Online Check Deposit tab on this page to learn more.

Account Alerts

With UECU’s E-Notifications™ account alerts, you can receive an automatic email or text message* notifying you of current or pending activity on your UECU accounts. Choose one or all of the E-Notifications™ listed in Advantages Online™ home banking – and even customize your alerts to receive exactly the information you want, when you want it. There’s no cost to sign up, and timely alerts may even save you money! To get started, Click the Services Tab and select the Set Up E-Notifications™ link within Advantages Online™.

Setting up or customizing your E-Notifications™?
Read our E-notifications™ HELP Document

E-Notifications™ Service Agreements
E-Notifications™ Agreement
Agreement to Receive Electronic Communications 

*Alerts received as text messages on your mobile phone may incur a charge from your mobile service provider. Standard message and data rates apply.

UECU does its best to provide alerts in a timely manner with accurate information, but alerts may be delayed or prevented by a variety of factors beyond our control (such as system failures or misdirected delivery). We don’t guarantee the delivery of alerts or the accuracy of the contents of any alert and are not responsible for any actions taken or not taken by you or any third party as the result of an alert or missed alert.

Visa Purchase Alerts

Help reduce fraud and monitor your spending anytime, anywhere with Real-time* Power Card™ and Debit Card Alerts powered by Visa®.

With near real-time* Power Card™ and Debit Card Alerts powered by Visa, you can receive updates on your Visa card activity. And this unique service is available free for Utilities Employees Credit Union Visa cardholders.

After your Visa card has been used, you’ll receive an alert through text message or email. If there is fraudulent activity, you can find out within minutes and act quickly to resolve the situation.

How you use the service is up to you. You can choose to receive alerts when your Visa card is used for purchases over a specified amount, online transactions, purchases outside the United States, and more. You can even customize the purchase amount threshold—for example, setting it to only receive alerts for purchases above $50.

Select the delivery options that best meet your needs, with text messages, emails, or both for extra security and convenience. Each alert contains important information, including the purchase amount, merchant name and location (if available), and the last [four] digits of the Visa card used to keep you best informed.

All this for free for Visa Power Card™ and Debit Card holders. Sign up for Utilities Employees Credit Union at https://usa.visa.com/pay-with-visa/featured-technologies/purchase-alerts.html today.

*Actual time to receive Alerts powered by Visa dependent on wireless service and coverage within area. Alerts service may not be available in all areas. Gasoline alerts may not include purchase amount. Account activity qualifying for Alert service may vary by issuer. Additional restrictions apply.

Credit Counseling

REACH™ is a comprehensive service for UECU members that provides analysis of your credit score and practical advice on how to improve it at no additional cost to you.*

While there is no “quick fix” to improve a credit score, we can help you adopt new financial habits that can help steadily raise it over time. With several great products geared toward your potential needs, you’re sure to find a financial solution that’s right for you! Enjoy peace of mind knowing that with our REACH™ program you are on the road to financial success

Gain financial freedom by learning how your credit score affects your finances and what you can do to improve them. To get started, call 800.288.6423.

* Unlike UECU’s REACH™ services, your Credit Score may not be free.

Direct Deposit / Payroll Deduction

If you don’t want to worry about your money getting to UECU, Direct Deposit and/or Payroll Deduction may be just what you are looking for. You may choose to have funds taken directly from your paycheck and deposited to your UECU savings or checking account. Also, set up direct deposit or payroll deduction to repay any current UECU loans. Enjoy peace of mind knowing your funds are available the day you get paid. To set up direct deposit or payroll deduction, contact your employer and provide them with UECU’s routing number (231 385 633) and your UECU account number.  If you have questions or need assistance, call 800.288.6423.

DocuSign

DocuSign is another great convenience option that UECU offers you. It allows you to receive your documents via a secure email and will prompt you step-by-step on how to sign your loan documents electronically. Once your documents are received, we can deposit those funds directly to your UECU account of choice, and you will have immediate access! What are you waiting for? Next time you apply for a loan with UECU ask to receive your loan documents through DocuSign “The fastest way to get a signature!” If you have questions or need assistance, call 800.288.6423.

E-Statements

Receiving your financial information has never been easier! UECU helps members simplify their record-keeping with secure and convenient E-Statements. You can choose to receive any or all of your financial statements with our paperless options – Member E-Statements for your account statements, Visa® E-Statements for your monthly credit card statements, and Tax E-Forms for your annual tax forms – all for FREE!

You can view 24 months of E-Statements through Advantages Online™ (only statements generated after your Member E-Statement sign-up date will appear online). UECU provides the following Tax E-Forms: 1098, 1099-INT, 1099-Q, 1099-R, 1099-SA, 5498, 5498-ESA, 5498-SA. You will receive only those forms that are specific to your account. The past three years of Tax E-Forms produced for your UECU account will remain accessible online so you can quickly review your form history (only forms generated after your Tax E-Form sign-up date will appear online).

Plus, earn 25 VantagePoints™ for every Member E-Statement and Visa® E-Statement you receive! With a UECU Checking Account and E-Statements, you can also earn double the amount of VantagePoints™ on your daily debit card purchases.

To get started, log onto Advantages Online™. If you have questions or need assistance, call 800.288.6423.

Transfers

Online Transfers – Simply log onto Advantages Online™ and experience the convenience of electronically transferring to and from deposit accounts at other financial institutions. Select the Transactions tab, and then follow the simple steps to begin transferring funds to and from another financial institution within Advantages Online™.

Phone Transfers – This service provides you the convenience of electronically transferring funds to and from deposit accounts at other financial institutions. Simply pick up the phone and call us at 800.288.6423.

Wire Transfers

Domestic wires:   UECU accepts in-bound wires; however, we do not accept direct wire transfers. Also, we do not currently send outbound wires. Our wiring instructions are as follows: Provide your U.S. Bank with the following information to domestically wire your funds to your UECU account via the Vizo Financial Corporate Credit Union, which handles UECU’s wire transfers.

RECEIVING BANK: Vizo Financial Corporate Credit Union 1201 Fulling Mill Road Middletown, PA 17057 ABA# 231387550 BENEFICIARY BANK: Utilities Employees Credit Union 11 Meridian Blvd Wyomissing, PA 19610 ABA# 231385633 BENEFICIARY: Member’s name and account number.

International wires: UECU is unable to directly accept an international wire transfer from a foreign institution since, like most credit unions, we do not participate in the international wire system. However, we may accept international wires that are first sent to a participating U.S. bank that serves as a pass-through / correspondent bank, and can then direct the wired funds to UECU. Once your money reaches the correspondent U.S. bank, the funds can be wired to UECU through the Vizo Financial Corporate Credit Union.

If you have a bank account at a U.S. institution that accepts international wires, please follow these steps to arrange an international wire transfer, followed by a domestic wire transfer from your bank account to your UECU account.

Step 1 – International Wire Instructions: Foreign banks will request your U.S. bank’s IBAN (International Bank Account Number) or SWIFT (Society for Worldwide Interbank Financial Telecommunication) number, which are used as international standard banking codes to uniquely identify each bank. Ask your U.S. bank for their IBAN or SWIFT number so you can provide it to the foreign bank, along with your U.S. bank account number, when you request the international wire transfer.

Step 2 – Domestic Wire Transfer Instructions: Provide your U.S. Bank with the following information to domestically wire your funds to your UECU account via the Vizo Financial Corporate Credit Union, which handles UECU’s wire transfers.

RECEIVING BANK: Vizo Financial Corporate Credit Union 1201 Fulling Mill Road Middletown, PA 17057 ABA# 231387550 BENEFICIARY BANK: Utilities Employees Credit Union 11 Meridian Blvd Wyomissing, PA 19610 ABA# 231385633
BENEFICIARY: Member’s name and account number.

LifeLock

All of us, no matter how careful, can become victims of identity theft. In fact, every three seconds another identity is stolen. If you worry about identity theft, then it’s time you got to know LifeLock. LifeLock provides proactive identity theft protection. Because UECU cares about the security of your identity and because we take identity theft very seriously, we are currently offering LifeLock to you and your family members at a discount rate. Use promo code: uecu when signing up for LifeLock. To get started, click here.

Quicken

View, organize and set financial goals with Quicken® via Advantages Online™. Downloading your credit union information directly into Quicken lets you manage your personal and household finances quickly and easily without manually entering each purchase or deposit. With UECU and Quicken, you’ll be able to get a clear picture of your finances and see exactly where your money is going every month. If you need help or have questions, contact a UECU Member Service Representative at 800.288.6423.

Please note you will have to purchase Quicken Software, the free online version is not compatible with UECU’s Advantages Online™.

CueItUp Financial Education

CueItUp can help you bank better, prepare for big purchases, feel confident about retirement finances, and more.  Each 2-5 minute e-course will help you and your family make your money work harder for you. All it takes is a little time to CueItUp! 

Click here to get started

Mobile Banking

Now, UECU travels with you in your pocket, purse, or portable device! With Advantages Online™ Mobile Banking, your credit union is everywhere you go – access and manage your UECU accounts anywhere, anytime through your mobile phone, tablet, or computer.

UECU’s Mobile Banking service is easy-to-use, extremely portable, and free! Apple and Android Users: Download the FREE UECU Mobile Banking App directly to your phone or tablet.

Android Users – find our app in the Google Play Store.

Apple Users – find our app in the iTunes App Store.

Enjoy the following Advantages Online™ features with UECU Mobile Banking:

  • View account balances, transaction history, and current holds.
  • Transfer funds among UECU accounts and accounts at other financial institutions.
  • Make UECU loan and credit card payments.
  • Pay bills with Advantages Bill Pay™ mobile tool.
  • Deposit checks to your UECU savings and checking accounts with e-Posit™ Mobile.
  • Access Card Controls for your UECU debit and credit cards.
  • View current loan and deposit rates.
  • Apply for a loan or credit card.
  • Set up Skip-A-Pay for an eligible UECU loan.
  • View and Redeem VantagePoints.™
  • Access information about Credit Union membership.
  • Use Quick Balance feature, without logging in.
  • Enable face and fingerprint authentication for easy access. To get started:
    Set up fingerprint or face authentication on your mobile device.
    Download the UECU Mobile Banking App and log into your account.
    Go to the main menu in the mobile app and click on Settings.
    Select Enable Fingerprint Authentication.

Helpful Tips:  Minimum operating system requirements for the UECU mobile banking app are iOS 9.0 or newer for Apple devices and Android 4.0 or newer for Android devices.

*Advantages Bill Pay™ mobile version includes access to payments history, current billers list, and recurring payments information; includes capability to schedule one-time payments, modify pending payments, and cancel payments to existing billers (use the full Advantages Online™ home banking system for set-up of recurring payments and to access to e-bills)

UECU mobile banking service is free but you may incur mobile internet/data charges from your carrier/service plan. Please check with your carrier and service plan on specific charges. All iPhone app features and benefits are available for the iPad; not fully optimized for the iPad experience. iPhone and iPad are registered trademarks of Apple Inc. Google and Google Play are trademarks of Google Inc. Android is a registered trademark of Google, Inc.

Mobile and Online Check Deposit

Have a check to deposit? UECU has you covered anytime, anywhere! With our free e-Posit™ services, it’s easy to deposit your checks from home or while you’re on-the-go. Simply use your mobile device or computer to make deposits to your UECU savings or checking accounts, whenever it’s convenient for you. And, if you have a UECU checking account, you can even enjoy immediate access to a portion of your check funds! Take your pick from our e-Posit™ Mobile and e-Posit™ Online services …

e-Posit™ Mobile
Use UECU’s Mobile Banking App to deposit checks with your iPhone®, iPad®, or Android™ phone or tablet.

Depositing your check is as easy as 1, 2, 3!

  1. Endorse your check – sign your name as it appears on the check. Also, include “For Mobile Deposit Only to UECU” on the back of your check.
  2. Select the “Check Deposit” option in the UECU Mobile App. Enter the dollar amount of your check and choose the UECU savings or checking account in which you’d like to deposit your check. Now simply snap photos of the front and back of your check using your device!
  3. Record the Batch # for your deposit and the date to destroy the check, no need to mail your check!

Avoid returned deposits with these helpful tips…

Click HERE for Helpful Tips on using e-Posit™ Mobile for check deposits.

Click HERE for e-Posit™ Mobile Check Endorsement Tips

e-Posit™ Online
Use your computer to sign in to your UECU member account with Advantages Online™ home banking to access the e-Posit™ Online check deposit option under the “Transactions” menu. Follow the on-screen instructions to enter your check information and select a savings or checking account as the destination for your deposit. Mail your check promptly to ensure that it arrives at UECU within 10 business days to maintain your eligibility for any e-Posit™ service. It’s that easy!

Click HERE to read the e-Posit™ Services Agreement for Mobile and Online Check Deposit

iPad® and iPhone® are registered trademarks of Apple Inc. Android™ is a trademark of Google Inc.* e-Posit™ services cannot be used to deposit checks to UECU MyPay™ Accounts, Green Light Checking™ Accounts, Certificates of Deposit, Health Savings Accounts, Individual Retirement Accounts, or Coverdell Education Savings Accounts. Immediate funds availability only from money market savings and checking accounts.

Online Banking

The Advantages Online™ home banking system gives you a free all-access pass to your funds – anytime, anywhere. With secure, 24/7 remote access, you never have to worry about your financial institution’s “hours” or travel to a branch to manage your money. UECU brings our service to YOU and lets you bank on your schedule. We give you the power to manage your account from home or on-the-go with an extensive toolbox of home banking features …

Click to Get Started

Still need to Join?
Call 800-288-6423

Enjoy the following Advantages Online™ features on your computer or laptop:

  • Open a checking account or request a debit card.
  • View account balances, transaction history, and current holds.
  • Transfer funds among UECU accounts** and accounts at other financial institutions.
  • Make UECU loan and credit card payments.
  • Set up E-Notifications (account alerts)*.
  • Pay bills online with Advantages Bill Pay™.
  • Deposit checks to your UECU savings and checking accounts with e-Posit™ Online^.
  • Apply for a loan or credit card.
  • Manage your finances/create a budget with online finance tools.
  • View your Member, Visa®, Flex HELOC E-Statements, and UECU Tax E-Forms.
  • View and redeem VantagePoints™.
  • Set up Skip-A-Pay for an eligible UECU loan.
  • Access Card Controls for your UECU debit and credit cards.
  • Create a custom dashboard with account information.
  • Download transaction history to Quicken® or MS Money.

View Advantages Online™ Agreement and Disclosure

Advantages Online™ access is available to members age 13 and older; access for younger members may be requested if written consent is provided by an adult joint account owner age 18 or older.

*Alerts received as text messages on your mobile phone may incur a charge from your mobile service provider. Standard message and data rates apply.

**Transfers can only be set up to another member’s savings or checking account online. Account to account transfers to loans can be set up by contacting a Member Service Representative at 800-288-6423.

^e-Posit™ services cannot be used to deposit checks to UECU MyPay™ Accounts, Green Light Checking™ Accounts, Certificates of Deposit, Health Savings Accounts, Individual Retirement Accounts, or Coverdell Education Savings Accounts. Immediate funds availability only from money market savings and checking accounts.

Phone Banking

PAL is UECU’s Personal Access Line, giving you access to your accounts all day, every day. First time PAL Users: You will need your UECU member account number and your social security number so that you can choose a 4-digit numeric Access Code. Going forward, you will use your member account number and access code for secure PAL access. To get started, call 800-278-6725 or 610-927-4015. 

ATMs

Utilities Employees Credit Union offers you access to thousands of ATMs nationwide. Enjoy surcharge free access at participating credit union ATMs and at participating retail merchant locations. For those occasions when a surcharge free ATM isn’t available, no need to worry, UECU will rebate up to $8 per month in surcharge fees. Enjoy up to $12 in monthly surcharge rebates with a Rewards Checking PLUS Account.

Search ATM’s Here.

Skip-A-Pay

Do you need some extra cash for the holidays, a vacation, an emergency purchase, or an unexpected bill?  UECU’s Skip-A-Pay Program can help you stretch your budget. Enjoy the freedom of skipping your loan payment during the month you need the extra cash the most!

Your Skip-A-Pay request must be submitted to the Credit Union seven days prior to the skip payment date.  You may skip payments on multiple eligible loans, but you may not skip more than one payment on the same loan in a 12 month period. There is a $35 processing fee for each loan payment that is skipped.  For complete details and program rules, click here

How to Request a Skip-A-Pay

  1. Log onto Advantages Online™ Banking or Mobile Banking.
  2. Click on the Loan and Visa® tab and select “Skip a payment” from the drop-down menu and follow the prompts.

You may also request a Skip-A-Pay by contacting the Credit Union at 800-288-6423.

We do business in accordance with Equal Credit Opportunity Act.        

Investments and Insurance

Utilities Employees Credit Union has partnered with Cetera Investment Services LLC, to offer you a broad range of investment and insurance products through Utilities Employees Investment Services (UEIS). Located within Utilities Employees Credit Union’s headquarters in Wyomissing, Pennsylvania, UEIS is focused on helping America’s utility, and energy employees and their families make the right investment choices. The UEIS team includes Investment Executives James Miller and Gina Katrinak.

 To learn about the insurance and investment options available through UEIS, contact Jim or Gina today. For questions or to set up a complimentary consultation, call 800.288.6423, ext. 4005, or contact them via email at utilitieseis@ceterais.com. To view their website, visit www.utilitieseis.com.

Securities and insurance products are offered through Cetera Investment Services LLC (doing insurance business in CA as CFGIS Insurance Agency), member FINRA/SIPC. Advisory services are offered through Cetera Investment Advisers LLC. Neither firm is affiliated with the financial institution where investment services are offered. Investments are: *Not FDIC/NCUSIF insured *May lose value *Not financial institution guaranteed *Not a deposit *Not insured by any federal government agency.

Visa Click to Pay

Visa® Checkout has transitioned to Visa Click to Pay.

Now, you can Click to Pay with your UECU Visa Power Card™ and Advantages Visa Debit Card™ when you see this icon where Visa is accepted.

You’ll no longer have to enter 16-digit primary account numbers, look up passwords, or fill out long forms to make a purchase at participating online merchant sites where you see the icon.

You’ll enjoy the same time-saving digital checkout everywhere you see the icon and Visa is accepted.

When you’re ready to check out, make sure you Click to Pay with your UECU Visa Card when you see the icon where Visa is accepted.

For more information, click here.

For questions regarding your Visa Checkout or Visa Click to Pay account, please contact Visa support at support@mail.checkout.visa.com or call 1-855-847-2032, then enter your access code or press number 1 (24×7, except Christmas and New Year’s Day). If calling from outside of the US or Canada, customers can call 303-967-1041, then enter your access code or press number 1. **International calling rates may apply.

Any mention of commercial products within UECU web pages is for information only; it does not imply recommendation or endorsement by UECU.

Overdraft Defense

Advantages Overdraft Defense™ helps protect you against having your items returned in the event of an inadvertent overdraft of your account by giving you a reserve for emergencies or unexpected situations. There is no fee for having this privilege on your account; you are only charged if you overdraw your account. You do not have Advantages Overdraft Defense™ on your account until you receive written confirmation from us that it has been added to your account.                      

  • Save money and inconvenience when Advantages Overdraft Defense™ covers the overdraft and the merchant never has reason to charge a fee.
  • Saves embarrassment at point of sale when purchases are covered by your Advantages Overdraft Defense™
  • Enjoy peace of mind knowing that in the event of an emergency Advantages Overdraft Defense™ will cover your debt when funds are low.

For more information, see the Discretionary Overdraft Privilege Policy

Overdraft Protection

Overdraft Protection is a service that automatically transfers available funds from your selected deposit accounts or credit lines and into your Advantages Checking™ Account to clear an overdrawn item.

  • Choose to transfer funds from up to 3 accounts: Share Savings, Special Savings, Advantages Money Market Savings™, Personal Lines of Credit, and Visa Power Card™ Accounts.
  • Use multiple accounts (deposit and Visa) to transfer from.
  • A notice of overdraft and fee will be sent to you.
  • Fee is only $7 per each day of occurrence.
Transferring from Share Transferring from Visa or PLOC
  • Exact amount needed to cover overdraft, plus fee is transferred
  • Limit of 6 occurrences per month (Reg D)**
  • Member may cross account numbers (requires additional authorization form)
  • Transfers in $100 increments
  • Finance charges accrue immediately
  • Unlimited transfers allowed monthly
  • Member may cross account numbers for Visa only (requires additional authorization form)
  • Credit product must be current

*Federal Regulation D limits the number of transfers from a non-transaction account (Share Savings Account) to six per month. This includes transfers by telephone, fax, internet instruction, as well as overdraft protection transfers to checking. More than six transfers per account, per month, may result in rejection of a transfer or transaction.

For more information, see the Overdraft Protection Disclosure

TurboTax®

Get Your Biggest Refund and Save

Love My Credit Union Rewards has partnered with TurboTax to offer credit union members great savings on TurboTax products. Credit union members have saved over $16M on the #1 best-selling tax software.

TurboTax guarantees 100% accurate calculations so you can be confident your taxes are done right and get your biggest possible refund. And with TurboTax Live, you can even talk with a tax professional onscreen for unlimited advice and a final review of your return.

Save up to $15 on TurboTax Federal tax products with the credit union member discount, click here for details!

See TurboTax product guarantees: http://turbotax.intuit.com/lp/yoy/guarantees.jsp © 2014-2017 Intuit Inc. All rights reserved. Intuit, TurboTax and TurboTax Online, among others, are registered trademarks and/or service marks of Intuit Inc. in the United States and other countries. Other parties’ trademarks or service marks are the property of their respective owners.

Tax Forms

UECU will send each member only those tax forms that are specific to their account(s). The following are forms UECU issues related to dividend income and interest payments:                      

  • 1099-INT – Most members will receive an Interest Income Statement sent to individuals who earned dividends of $10.00 or more during the tax year (the form is issued by the end of January). UECU also issues forms related to interest income for specific account types: the 1099-Q (for qualified Education Savings Programs), 1099-SA (for distributions from a Health Savings Account), and 1099-R (which reports distributions from an IRA or retirement plan).
  • 1098 – A 1098 mortgage interest tax form reports the interest paid by an individual on real estate loan(s) during the tax year. UECU mails mortgage interest forms for home equity fixed term and home equity line of credit loans. A form will only be generated if the amount paid on a single loan exceeds $0. The 1098 mortgage interest tax forms for mortgages obtained through UECU are handled through third parties that purchased your mortgage. They are responsible for sending you the 1098 mortgage interest tax form. Please contact them directly for additional information.

While paper tax forms are available, now you don’t have to wait to receive your tax forms in the mail. UECU offers Tax E-Forms (as well as Member E-Statements and Visa® E-Statements) to provide you secure, electronic access to your tax forms the instant they are available – from wherever you are. Sign up for E-Forms and/or ­E-Statements by signing into Advantages OnlineTM and selecting Services, then E-Statements. To learn more about Tax Forms, click here for our FAQs. 

Card Controls

If you have ever misplaced your card or lost it, you probably know the uneasy feeling that sets in when you realize it’s gone. With UECU’s new Card Controls service you can have peace of mind knowing that you can easily turn your card off in minutes. This will help block fraudulent transactions and give you the precious time you need to find your card. The Card Controls service is conveniently located within Advantages Online™ and the UECU Mobile Banking App, so you can easily manage your cards on the go. To access Card Controls, simply log into your UECU account, click on the Card Controls menu option, and select the card(s) you would like to turn off or on. You’ll receive a confirmation email or text message each time you use the service. If you discover that your card has been permanently lost or stolen, you should turn your card off with the Card Controls service and then immediately contact UECU at 800-288-6423 to report the card lost/stolen. Notifying the Credit Union quickly is important so that we can order a new card for you.

With the new Card Controls service, you can:

  • Turn your card(s) off or on (this option is available on all UECU cards including the Quick Cash Card, Advantages Visa® Debit Card, HSA Visa Debit Card, Visa Power Card™, Home Equity Visa Platinum, and Flex HELOC Visa Card).
  • Submit a travel notification to UECU – Let us know in advance when you plan to travel so we can make sure your debit and credit card transactions are processed as normal. You can submit a travel notification on all your cards at once, or on the individual cards, you plan to use while away.

For more information about the Card Controls service, click here.

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2019 © Utilities Employees Credit Union. All Rights Reserved.

At Utilities Employees Credit Union we are actively working to increase accessibility and usability of our website for every visitor in accordance with ADA standards and guidelines. If you are using an auxiliary aid or a screen reader and need assistance please visit our accessibility page and use the contact information to be connected to a UECU Representative.
All products and services available on this website are available at Utilities Employees Credit Union at 11 Meridian Boulevard in Wyomissing, Pennsylvania.